FREQUENTLY ASKED QUESTIONS
To read our Frequently
Asked Questions, please choose a category from the drop down box
below:
Q: What are the advantages of purchasing
insurance through an agent?
A: By purchasing insurance through an
agent, the policyholder receives more personal service. An agent
with whom there is direct contact can be vital when purchasing a
product and absolutely necessary when filing a claim. A local,
independent insurance agent is able to deliver quality insurance with
competitive pricing and personalized service.
Q. What affects my auto insurance rates?
A. Many factors can affect the cost of your automobile
insurance. Your age, the make and model of your car, truck, or
vehicle, your driving record, purpose the automobile serves, where
you keep and drive your car, and your credit rating all affect
insurance rates.
Q. What does "full coverage"
insurance mean?
A. The term "full coverage" means the legally required or
most commonly requested insurance coverage. Legal requirements vary
from state to state, with some requiring more than others. Full
coverage may include (but is not necessarily limited to) bodily
injury, property damage, uninsured and underinsured motorist, and damage
to the insured vehicle (also known as comprehensive and collision).
Q. Can my auto insurance policy be
cancelled?
A. Yes. If the consumer fails to pay the premium on any auto
insurance policy, or if the consumer's license has been suspended or
revoked during the term of the auto insurance policy, an auto
insurance policy may be cancelled at the discretion of the insurance
company. Your premium will be refunded, but you may receive
less than the unearned premium due to cancellation processing fees or
non-refundable policy setup fees.
Q. I've had an accident with an
uninsured motorist. What do I do?
A. Contact your the Department of Revenue in your state. The
Department of Revenue enforces the mandatory liability laws in your
state and will investigate and enforce the applicable laws. Report
any injuries or loss you may have sustained to your auto insurance
company.
Q. Can other people drive my car and
still be covered?
A. Generally, anyone who has permission to drive your vehicle
would be covered by your auto insurance. Regular drivers of your car
should be listed on your auto insurance policy. Check with your
insurance company for details.
Q. What is the
purpose of homeowners insurance?
A. Homeowners insurance policies have a dual purpose. The
homeowners insurance policy covers both damage to your property, as well as
liability for any injuries and property damage on your property.
This includes harm caused by household pets.
Q. What are the types of home insurance?
A. The two categories of homeowner insurance are "all-risk
insurance" and "named-peril insurance." All-risk insurance covers
losses except those specifically excluded in the policy. Named-peril
policies pay only for the causes of loss specified in the policy.
Q: Does my homeowners insurance provide
insurance against floods?
A: No. Homeowners Insurance policies exclude damage caused
by floods or seepage of groundwater.
Q. How do I determine the actual
value of my home?
A: Our agency has forms to help you estimate the value of your home. This will
help you determine how much coverage you should purchase on your
homeowners insurance policy.
Q: I rent my home. Do I need
homeowner's insurance?
A: No, but you may want to consider renter insurance. Renter insurance provides important coverage
for both you and your possessions. A standard renter's policy
protects your personal property in many cases of theft or damage and
may pay for temporary living expenses if your rental is damaged. It
can also shield you from personal liability.
Q. What is life insurance?
A. Life insurance is insurance on your life, so if you pass
away
while the policy is in effect, a tax-free lump sum will be paid out.
People get this type of insurance to cover debts and mortgage, and
to leave an inheritance.
Q. How much life insurance do I need?
A. If you have a family, most experts agree that a policy
worth 5 to 10 times your annual salary is a wise investment.
However, many people choose to purchase a higher amount.
Q. What is term life insurance?
A. Term life insurance provides protection for a specific period of
time. It pays a benefit only if you pass away during the term.
Q. What is permanent life insurance?
A. Permanent life insurance provides lifelong protection. As
long as you pay the premiums, the death benefit will be paid. These
policies are designed for a long period of time.
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